Senior Sales Engineer
Lead our RealWear assisted reality business and grow our rugged mobility portfolio across the UAE & GCC — owning the sales cycle from first demo to proof of concept, tender and close.
We are looking for an experienced, customer-facing Senior Sales Engineer to lead our RealWear assisted reality business and grow our rugged mobility portfolio across the UAE & GCC. This role is ideal for a technology evangelist who is passionate about extended reality (XR/AR), can confidently present and demonstrate solutions to customers and can turn pilots into scaled, multi-site deployments.
You will own the sales cycle end to end – from first demo to proof of concept, tender and close – while mentoring colleagues, developing partners and working closely with vendor channel teams and our internal presales and management teams.
Key Responsibilities
- Own and grow the regional business for RealWear & Getac (primary focus) across the UAE & GCC, driving pipeline and revenue to meet individual & brand sales targets.
- Lead the RealWear assisted reality go-to-market: identify use cases such as remote assist, digital work instructions, guided inspections and training, and position RealWear against the wider XR/AR and smart glasses landscape.
- Prepare quotations, follow up on opportunities & close deals, managing complex, multi-stakeholder sales cycles.
- Develop & support a network of System Integrators, resellers, OEMs & software partners for each brand.
- Work closely with each vendor's channel team on pipeline reviews, forecasts, deal registrations & joint sales activities.
- Deliver compelling face-to-face and online (virtual) product demonstrations, workshops, proofs of concept & pilot deployments, including RealWear remote-assist trials at customer sites, and convert successful pilots into scaled rollouts.
- Present to customers at all levels, from frontline operators and engineers to C-level executives, translating operational challenges into clear business value & ROI.
- Work with software partners and integrators to position RealWear and Getac within end-to-end customer solutions, understanding the applications (remote assistance, inspection, digital work instructions) that drive hardware demand.
- Mentor and support junior sales and technical team members and share demo, presales and product know-how across the team.
- Identify opportunities in key sectors such as logistics & warehousing, retail, healthcare, oil & gas, utilities, manufacturing & police/defense and government.
- Prepare & submit responses to government and enterprise tenders (RFQs/RFPs) together with the presales & management teams.
- Coordinate with internal teams, including Product Management, Logistics and Customer Service, to ensure smooth order processing and delivery.
- Maintain accurate customer records, pipeline & sales activities in Zoho CRM.
- Represent the brands at regional exhibitions & events such as GITEX, ADIPEC & Intersec.
- Stay up to date on new products, vendor training and market trends & travel within the GCC when required.
Qualifications
- Bachelor's degree in Electrical Engineering, Electronics Engineering, Computer Engineering, Information Technology or related field.
- 5+ years' B2B technology sales or sales engineering experience, with a proven track record of meeting or exceeding targets.
- Sales experience with assisted reality / smart glasses & wearables, rugged laptops & tablets, mobile computers or barcode/RFID solutions.
- Hands-on experience selling RealWear is a strong advantage, as is experience with Zebra or Getac; experience with other XR/AR or smart glasses vendors (e.g. Vuzix, Microsoft HoloLens, Magic Leap) and rugged brands such as Honeywell, Panasonic Toughbook, Dell Rugged or Datalogic is also valued.
- Background in a software or solutions company serving remote assistance, remote video collaboration, remote inspection, incident reporting or digital workflow use cases (e.g. TeamViewer or similar) is a strong advantage, as it brings a deep understanding of the customer use cases that RealWear and Getac devices enable.
- Familiarity with Android device management / MDM and the applications that run on assisted reality devices and rugged tablets is an advantage, helping you to speak credibly with customers, partners and IT teams.
- Experience working with or selling to System Integrators, OEMs, resellers or Industrial Solution Providers.
- Existing relationships with customers in one or more of these sectors in the UAE/GCC: logistics and warehousing, retail, healthcare, oil & gas and EPCs, utilities, manufacturing, or police, defense and government.
- Experience preparing or submitting government or enterprise tenders in the GCC is an advantage.
- Strong communication, negotiation and interpersonal skills.
- Excellent presentation, customer engagement and consultative selling skills.
- Proven ability to plan and deliver engaging face-to-face and online (virtual) demos and presentations to customers.
- Confident, polished presenter and storyteller who can simplify technical concepts for both technical and business audiences.
- Fluent in English & Arabic (other languages are a plus).
- Proficiency in Microsoft Office applications.
- Experience using the Zoho CRM system is an advantage.
- A valid UAE driving license is a must.
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